
We’re stuck in Ashkabad, temporarily immobilized by visa woes. The one and only positive point of having to remain here are the hotel beds: by far the most comfortable we have encountered since the Kempinski in Beijing.
Why are we stuck? Because of the ever-changing and incomprehensible Azerbaijan immigration policy. We are still chasing the elusive Azeri visa, which is proving to be the most difficult obstacle of the entire trip so far. The story unfolds in several chapters, the first of which harks back to last February, when we got the visa processes underway.
Chapter 1
The Azeri consulate in Beijing received us with a pleasant smile, informing us that there is NO PROBLEM for swiss citizens to get Azeri visas. Indeed, Azeris are very fond of the Swiss, says he, so much so that we do not need letters of invitation (LOI). Delighted at this news, we press him for our visa, failing to sense the coming “but”:
Mark: “That’s great news, can I have the application forms for my visa please?”
Azeri Consulate: “No. Swiss no problem, but in Beijing problem”
M: “What do you mean, in Beijing problem?”
AC: “Swiss citizens must pay in Euro. We do not have Euro bank account”
M: “Ok, so I’ll pay you cash”
AC: “Not possible. We don’t take cash”
M: “Ok, so what bank account do you have?”
AC: “Dollar”
M: “So I pay you in dollars”
AC: “Not possible. You are Swiss, you must pay in Euro”
M: “So what can I do?”
AC: “Nothing. You cannot get visa in Beijing. But no problem, you get visa at Baku airport”
M: “We’re not flying, we’re riding motorcycles”
AC: “Ah. You can get visas at our embassies in Central Asia, Tashkent or Ashkabad. No problem”
M: “They have Euro accounts there?”
AC: “Yes”
M: “Is there really nothing I can do here?”
AC: “I’m sorry” as he shrugs his shoulders and peers at me over the counter with a helpless gaze
Chapter 2
Out of breath, we make it to the Azeri embassy in Tashkent 10 minutes before it closes. The guard at the gate tries to intimate that the embassy is closed. Nonsense, we insist: We have just spoken to the consular office. Someone is waiting for us! As the guard sulks off to find out, the impeccably dressed consul’s assistant emerges from his office
Consul’s Assitant: “What do you want?”
Clarisse: “We need visas for Azerbaijan please”
CA: “Do you have LOI?”
C: “No. We’re Swiss, we don’t need it”
CA: “Everyone needs an LOI”
C: “We were told by the embassy in Beijing that as Swiss citizens we don’t need an LOI!”
CA: “We cannot give you a visa without an LOI”
C: “What can we do then?”
CA: “Come back tomorrow 11am. Maybe I try to help”
Back at the embassy the following day, our meeting didn’t last long. Once again impeccably dressed in a well ironed pink shirt and his bald head buffed to a shine, the Consul’s assistant informed us that shortly after we had left Beijing, the visa rules had been tightened, and EVERYBODY now needed an LOI. Not to fear, he assured us, an LOI takes 3 days only to come through the Azeri Foreign Ministry, so we can apply and pick up the visa at the embassy in Ashkabad.
Returning to the hotel empty handed, but clinging to the words of the Consul’s assistant, we got in touch with Belal, a most helpful friend in Baku, who had previously offered to help us. He didn’t miss the opportunity! A little later, Belal informed me that the LOI process takes 2 weeks… quite a contrast to the official version from the Embassy! Nevertheless, it would be 2 weeks till we arrived in Ashkabad, so we ploughed ahead with the LOIs.
Chapter 3
Once we managed to find the Azeri embassy in Ashkabad, which had changed address several times since the publication of our friend the Lonely Planet, the Consul informed us that our LOIs had not yet come through. Moreover, the additional letter we held from the Swiss Embassy in Baku, kindly requesting the Azeri embassy in Turkmenistan to expedite our visa process, was no use as it was not stamped by the Azeri authorities … What do do? Wait more! Later in the day, I called our friends in Baku, who informed me that my LOI had come through but Clarisse’s not yet! Not sure why…
Chapter 4
This morning, although Clarisse’s LOI had still not come through, we headed back to the Azeri embassy to process my visa and see what could be done about Clarisse. I was handed forms to fill out and instructed to go to the bank and return by 5pm with the receipt to collect my visa. Clarisse, unfortunately was told that nothing could be done until the LOI came through. The afternoon dragged on, consisting of communication with Baku over email, SMS and telephone… sadly still no LOI for Clarisse, nor an explanation as to why my application had been processed but hers not. 5PM saw us back at the embassy where I finally collected my travel document. We tried again to push for possibilities:
Mark: “Since I have my visa and we are travelling together, can you give Clarisse her visa?
Consul: “Unfortunately not, we need the letter”
Clarisse: “Can you give me a transit visa?”
Consul: “No, for a transit visa, you must have a visa for the next country”
Clarisse: “But I am Swiss, I don’t need a visa for Georgia”
Consul: “Even a letter from the Georgian embassy is not enough. You must have a visa”
Mark: “We don’t need one!”
Consul: “I don’t know what to do”
Clarisse: “There must be something we can do! Our Turkmen visa expires soon, and we are stuck here”
Consul: “Go back to Uzbekistan?”
Mark: “We only had a single entry visa”
Consul: “Ah… I guess the Turkmen will just deport you then”… chuckles
That was our cue to leave. We had 30 minutes to find the Georgian embassy to attempt to get a visa for a country we don’t need a visa for! Murphy’s law put us at the mercy of an incompetent taxi driver who could not find his way around; we arrived at the Georgian Embassy 5 minutes before it was due to close officially, in other words, as far as our experience with public officials goes, the place would be locked up and deserted. Fortunately we were proven wrong, and a couple of staff were still around! What ensued went a long way to rebuild our faith in the world of diplomatic representation, or at the very least made us look forward tremendously to crossing into Georgia. Not only did the embassy staff receive us with open arms, they stayed overtime, trying to help us find a solution. As the consul had left, after a few minutes, we were ushered into the office of the Ambassador (whom I had seen earlier in the day at the Bank!) who was good humored and kind, promising us to take up the matter with the Azeri Ambassador tonight, at a reception they are both attending.
Leaving the Georgian embassy with more hope than we had arrived with, our moods were further bolstered by a delicious dinner of tasty chicken (for a change) followed, but some surprisingly good cake. Short of confident, our hopes to leave tomorrow have at least been invigorated… let’s see what the saga holds! Hopefully this story ends here!
One thing for sure, we’re both certain of the incompetence of the Azeri administration. That said, we’re both grateful that this process, our largest difficulty so far, is nothing but an “inconvenience” in the larger scheme of things. Given the choice, we would prefer this 100 times over any technical issues!
A final reflection this process has brought about: In the grand scheme of things, we are hugely fortunate to hold Swiss passports, and the rest of you who hold “western” passports are equally as fortunate, as there are only few countries in the world that make us jump through similar hoops. On the other hand, the Chinese, Colombians, Uzbeks, Kyrgyz, Tajiks, Turkmens, most citizens of African countries etc. all have to go through similar pain EVERY TIME they want to travel!